Services
- Own warehousing and therefore short delivery times.
- Offering complete solutions through exclusive representation of complementary suppliers and products.
- Technical advice and recommendations, close contact with supplier plants and their research and development departments.
- Coordination and supervision of direct deliveries in tank trucks, containers, drums and other containers.
- Combined tank truck deliveries possible from 5 tons.
- Customs formalities handling.
- Forward contracts with fixed prices over longer terms.
- Sample shipment to customers and prospects.
Company philosophy
As a trading company, we see ourselves as a know-how and service interface between the suppliers we represent and the customers in Switzerland, Germany and Austria. In an environment in which increasing amounts of information have to be available at a constantly faster rate and the demands on the quality of products and services are constantly increasing, personal support and fast access to the right information are taking on an increasingly central role.
Competent advice and a wide range of products from a single source...
...which creates real added value for both the supplier plant represented and the customer, in that the customer only needs a single contact to provide competent support for all his concerns. At the same time, however, the option of falling back on the respective specialists of the supplier plant is available if their specialist knowledge is required. Whenever possible, the customer should be able to choose from a wide range of products that are optimally matched to one another.
Customer-oriented merchandise management, risk hedging and solution-oriented complaint management
Efficient merchandise management geared to our customers ensures that our customers receive the goods they require in the shortest possible time and at reasonable prices. The aim is to strike a balance between procurement time and procurement costs that is appropriate for the customer. This also includes the possibility of concluding framework agreements, which allow customers to hedge against the unpleasant consequences of price developments on the commodity markets. Last but not least, we are also at the customer's disposal in the event of a complaint, in which we try to solve the customer's problems as quickly as possible by means of a speedy complaint management system, thus keeping any interruption in his production process as short as possible.
Transfer of market know-how, impulses for new developments, realization of market introduction
The manufacturer represented by us shall benefit from our profound knowledge of the market by giving important impulses for the new development of products, which we receive through the exchange with customers. Furthermore, we support him in the marketing of new products. This starts with the first contact meeting with the customer, followed by the delivery of samples, the support in the first pilot phase up to the securing of the continuous flow of goods in the production phase.
Continuity in cooperation with customers and suppliers
In the cooperation with our customers and suppliers, we place great value on a long-term partnership based on continuity. We do everything in our power to serve our customers and suppliers in the best possible way and to represent their interests.